Administrative Assistant – Operations Bellevue, WA

Administrative

posted on June 20, 2017

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Perform a wide variety of administrative duties relevant to the program needs of the agency.  Maintain a high standard of professionalism, confidentiality and discretion while interacting with the clients, staff and visitors, and in the performance of duties.  Manage multiple tasks in an organized manner in order to adhere to critical timelines.  As a member of the Administrative Services team, participate in required team meetings and provide frequent cross team support and coverage as needed.

ESSENTIAL FUNCTIONS:

  • Provide direct program support specifically related to assigned program services.
  • Perform front office and reception duties by answering multiple telephone lines, routing calls, taking messages (voicemail, Email, etc.), scheduling prescriber appointments, client intakes, and providing relevant service/program information.
  • Review clinical records for documentation completion and report results to the Program Managers and Clinicians.
  • Process release of information (ROI) requests received (reviewing, photocopying, mailing, etc.)
  • Scan documents into Electronic Health Records.
  • Communicate significant client interactions and observations to appropriate treatment staff, and contribute other non-clerical skills as part of the treatment team.
  • Schedule appointments and place reminder appointment calls for prescribers.
  • Collect co-pay, medical coupons, and insurance information for distribution to the Business Office.
  • Process and distribute incoming and outgoing mail and correspondence.
  • Respond courteously to client and visitor requests, and assist in connecting them to the appropriate staff and services in an expeditious manner.
  • Order and maintain office supplies and equipment (maintain supply inventory and prepare purchase requisitions, and work orders) as needed.
  • Provide administrative support to clinical support staff and assist the Clinic Manager with special projects, with prior supervisory approval.
  • Provide frequent backup to other Administrative Services team members in various locations as requested.
  • Other related duties as assigned by supervisor or manager.

KNOWLEDGE, ABILITIES AND SKILLS:

  • Knowledge of general office practices and procedures.
  • Strong verbal and written communication skills, along with the ability to understand and carry out oral and written instructions.
  • Strong knowledge of Microsoft office products (Word, Excel, and Outlook).
  • Strong attention to detail.
  • Ability to establish and maintain effective working relationships within a team.
  • Comfort in relating to child and adult clients, and the ability to relate easily and positively to individuals from varying educational, professional, and economic backgrounds.
  • Work effectively supporting a number of treatment teams.

EDUCATION and/or EXPERIENCE:

  • High school graduate or GED equivalent.
  • Two or more years of progressively responsible administrative duties in a fast paced environment.
  • One or more year’s electronic recordkeeping experience.
  • Avatar scheduling software experiences a plus.

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Laurie Pettit and Alexis Owens, Job #17-098, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to  or 

 

Annual Fund Coordinator – Development, Seattle WA

Administrative

posted on June 7, 2017

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Sound Mental Health is seeking an Annual Fund Coordinator to join our team! Sound Mental Health is a non-profit leader in behavioral health services and has been a vital community resource since 1966. SMH provides comprehensive mental health, substance abuse and behavioral health services throughout King County. Our mission is to strengthen our community and improve the lives of our clients by delivering excellent health and human services tailored to meet their needs.

The Annual Fund Coordinator serves the mission of Sound Mental Health (SMH) by reinforcing a positive perception and opinion of SMH in the business and general community, and raising philanthropic dollars to support the mission of the organization. In alignment with SMH’s strategic plan and in support specifically of the development plan and annual revenue goals, the Annual Fund Coordinator is tasked with expanding the reach of SMH throughout our service area with the goal of increasing dollars raised in support of the mission.

Under the direction of the CDO (chief development officer) the development coordinator is responsible for identifying new organization donors and tracking them to meet goals and benchmarks for revenue, renewals, upgrades, and acquisition of donors.

ESSENTIAL FUNCTIONS:

  • Create and manage an entry level supporter program, as well as a portfolio of  individual donors, with primary focus on high-touch, relationship-based fundraising
  • Develop and implement direct mail and electronic appeal strategies which align with overall departmental priorities and branding guidelines.
  • Encourage workplace giving and corporate matching gifts, and track efforts through proactive reminders and presentation opportunities.
  • Actively support management of the individual donor pipeline through identification, cultivation, and stewardship of annual donors.
  • Prepare regular reports of annual giving progress towards revenue goals, including metrics of donor base analysis and segmentation, and return on investment; analyze donor trends in order to make strategic and continuous improvement recommendations.
  • Maximize the use of Sound Mental Health resources by engaging volunteers wherever possible.
  • Participate in creating and achieving Development Department goals and plans.
  • Manage all aspects of the annual campaign, including achieving an annual campaign revenue goal established as part of the annual development budget.
  • Through community wide contacts identify and bring in new fundraising prospects with the ability to make annual gifts to SMH.  Solicit and close gifts from donors.
  • Create sponsor benefit materials and annual campaign solicitation materials.
  • Identify and solicit event sponsors from vendors and other community contacts for annual gifts and sponsorships.
  • Serve as the primary Raiser’s Edge staff lead, entering data, preparing reports and tracking donors.
  • Write and produce annual campaign materials including brochures, direct mail pieces, and eblast content.
  • Oversee and report monthly status of annual campaign revenue and expenses  to CDO.
  • Serve as the lead for annual special events.
  • Lead annual fundraising appeals to include direct mail solicitation (multiple mailings each year), eblasts, GiveBIG, employee giving and other annual campaign revenue components.
  • Identify and promote meaningful partnerships that advance SMH business or clinical objectives in the business and general community.
  • Support SMH social media presence as appropriate.
  • Take an active role in appropriate staff-related or program activities.
  • Perform other duties as needed and/or assigned.

Secondary Functions:

  • Manage relationships in Raiser’s Edge in a systematic manner to ensure successful cultivation and engagement.
  • Attend team meetings.
  • Assist with events, agency tours, and community relations presentations as needed.
  • Other duties as assigned

KNOWLEDGE, ABILITIES AND SKILLS:

  • This position requires a high degree of maturity, excellent organizational skills, and exceptional flexibility on the part of the incumbent.
  • Two to three years of fundraising experience required.
  • Must be able to communicate very effectively, both orally and in writing and present well to internal and external partners. Knowledge of fund development principals and ability to handle detail as well as “big picture” goal setting.
  • Ability to work as part of the development and marketing team at SMH.

EDUCATION and/or EXPERIENCE:

  • Bachelor’s degree required.
  • Two to three years fundraising experience required .
  • Knowledge of annual fund core strategies desired.
  • Strong Raiser’s Edge database management skills required.
  • Must possess the ability to effectively manage multiple projects and competing interests simultaneously.
  • Excellent writing skills required.

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Susan Bean and Alexis Owens, Job #17-098, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to  or 

Maintenance Tech II, Seattle WA

Administrative

posted on May 17, 2017

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This is a full time position with full benefits (Seattle). The Maintenance Technician position is responsible for the overall maintenance and repair activities for the organization facilities and offices.  Assist the Facilities Manager in daily operations and completion of work orders and projects.  Coordinate preventive maintenance tasks and out-source services related to SMH facilities when deemed necessary by Facilities Management.

Essential Functions:

  • Perform a variety of tasks in the following skills areas:
    • Carpentry (ranging from rough framing to finished work);
    • Plumbing, installation and repair work, clogs, drains, faucets and p-traps
    • Roofing, installation and repair;
    • Window installation and repair;
    • Masonry construction and repair;
    • Painting interior and exterior;
    • Sheet rock installation and finishing.
    • Moving of office equipment and furniture;
    • Various building and equipment repair and refurbishment;
    • Electrical work (e.g. changing light bulbs, replacing face plates, switches and starters);
    • Filter and drive system maintenance;
    • Maintaining and overseeing the care of grounds;
    • Perform systems maintenance as directed;
    • Plan and perform preventative tasks.
  • Plan each project in conjunction with the Facilities Manager or his/her designee as appropriate.
  • Select and use proper tools in a safe and responsible manner.
  • Maintain tool inventory and supplies in good order.
  • Read and follow blueprints (blueprints, diagrams, schematics, instructions) in performance of job duties.
  • Coordinate work orders and activities appropriately to ensure other SMH programs’ functions are not disrupted or interrupted by maintenance staff activities whenever possible.
  • Comply with all applicable federal, state and county laws and regulations, and SMH policies and procedures.
  • Perform all job duties in accordance with OSHA and company-designated safety and health regulations.

Skills:

  • Possess good working knowledge of construction, electrical, mechanical, painting and plumbing skills, general safety and life safety systems and practices related to facilities maintenance operations.
  • Working knowledge in operations of building equipment, systems and tools is required.

Qualifications:

  • HS graduate/GED, and experience in facilities maintenance, preventative maintenance and restoration/repair/service is required.
  • 2+ years and demonstrated ability for Maintenance Tech I; or
  • 4+ years and demonstrated ability for Maintenance Tech II; or
  • 5+ years and demonstrated ability for Maintenance Tech III
  • Must pass a criminal background check. Washington State Driver’s License and good driving record required.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: James Hill or Alexis Owens, Job #17-092, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or

 

Cook – Assisted Living – Redmond, WA

Administrative

posted on April 19, 2017

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Part time with part time benefits (Stillwater) The Cook prepares meals at one or more residential sites (Chartley House, Avondale & Stillwater) under the guidance of the Kitchen Supervisor.  This is an hourly (non-exempt) position; incumbent is eligible for overtime compensation.

Essential Functions:

  • Prepares and serves nutritionally balanced meals twice per day for consumers and staff, following health and safety regulations.
  • Prepares food and supplies food service support to remote sites for consumers and staff, following safety and health regulations.
  • Monitors food portions.
  • Follows recipe cards to prepare meals, increasing or decreasing quantities as necessary.
  • Prepares special menus based on consumer medical needs as directed by Head Cook.
  • Prepares food for special company events as directed by Head Cook.
  • Cleans kitchen as necessary during the work day.
  • Works with consumers in a rehabilitative mode in the absence of Head Cook.
  • Participates in staff meetings, individual supervision and assigned committees, as required.
  • Participates in at least 24 hours of continuing education on an annual basis.
  • Maintains ethical and competent consumer and peer relationships in the delivery of service.
  • Complies with all applicable federal, state and county laws and regulations, and SMH policies and procedures.

Skills:

  • Ability to work with individuals with a mental disability.
  • Requires basic food service skills (frying, braising, baking, etc.).
  • Requires ability to lift up to 50 lbs.

Qualifications:

  • High school diploma or general education degree (GED) required. Prefer one year experience as a cook in an institutional setting.
  • Food Handlers permit, or ability to obtain a permit within 30 days of employment required.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Liz Jones or Alexis Owens, Job #17-075, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to  or