Coordinator – Care Transitions, Seattle, WA

Management

posted on May 26, 2017

SEE DETAILS

The Coordinator is responsible for supervision of Care Transitions Program, including Care Transitions Care Coordinators, in conjunction with the Hospital Transitions Director.

Essential Functions:

  • Assist in the overall management and administration of the program, in conjunction with the Director.
  • Assist in hiring, training and supervision of staff. Assist in developing and maintaining a clinical team able to provide effective Care Coordination to clients in program.
  • Provide ongoing clinical and administrative supervision to program staff. Monitor and evaluate staff performance.
  • Ensure delivery of quality clinical work in the program. Participate on work teams as directed to maintain clinically sound practice in the program.
  • Ensure appropriate and timely disposition of all clients appropriate for outpatient level of care, primary care or other community supports as appropriate.
  • Manage referral system and tracking of clients.
  • Assign referrals to the team.
  • Training of staff on tools and assessments necessary for care coordination contracts.
  • Track client eligibility criteria and billing timeliness to ensure program financial stability.
  • In conjunction with Director, Assist in contract monitoring and reporting.
  • Track Compliance for King County, as required.
  • Maintain responsibility for timely completion of paperwork and adherence to and compliance with agency and WAC, County and CARF guidelines.
  • Provide direct services as appropriate.
  • Act as back up when Director is out of the office.

Supervisory Responsibilities:

  • Directly supervises employees in program and responsibilities may include clinical supervision, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

  • Master’s degree in social work, psychology, or a counseling related field with experience in direct service preferred.
  • Knowledge of mental health and service delivery system is required in the operation of the program and the maintenance of community relations.
  • Mental Health Professional status preferred.
  • State licensure (as LMHC, LICSW or LMFT) preferred.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Stephanie Berg or Alexis Owens, Job #17-096, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to StephanieB@smh.org or

Financial Accounting Manager, Seattle, WA

Management

posted on May 9, 2017

SEE DETAILS

The employee in this position is responsible for all activities of General Ledger Accounting, Cash Receipts, Contract and Grants, and Fixed Asset functions for Sound Mental Health under the direction of the Director of Accounting.  This includes the general ledger analysis and reconciliation work necessary for the production of financial statements.

Essential Functions:

  • Provide functional area supervision and training to Financial Accounting staff.
  • Generate monthly financial statements, prepare variance analysis and narrative, and present packet to the Director of Accounting and the CFO.
  • Generate monthly program financial statements, distribute to program managers, assist program managers in reviewing their financials, make any corrections as needed, and help implement proactive and preventative measures to ensure accuracy.
  • Prepare and record journal entries.
  • Complete account reconciliations on a monthly basis. Identify and correct reconciliation issues in a timely manner.
  • Provide various recurring and/or ad hoc financial reports.
  • Ensure the organization is fully prepared for its annual financial audit and participate appropriately throughout the audit.
  • Prepare the annual Form 990 tax filing.
  • File reports with regulatory agencies.
  • Assist with the budgeting process.
  • Act as a technical resource for non-accounting staff.
  • Add vendors and accounts to Microsoft Dynamics GP, noting reasonableness of vendors and appropriateness of accounts.
  • Coordinate journal entry posting from staff credit cards and follow up on receipts. Make credit card purchases according to staff requests.

Supervisory Responsibilities:

  • Supervise daily activities and work of Financial Accounting staff. Hire and train new employees and conduct performance appraisals.

Skills:

  • Experience with Microsoft Dynamics GP (or related) automated accounting systems, Excel, and Word.
  • Accuracy in keyboard and ten-key.
  • Knowledge of GAAP and extensive accounting and analysis experience.
  • Excellent problem-solving skills with the ability to provide guidance to others involved in a problem-solving process.
  • Ability to work effectively in a team environment.
  • Ability to work effectively with minimal supervision, manage multiple duties and priorities, and maintain high standards of accuracy, productivity, and confidentiality.
  • Ability to read, analyze, and interpret general business contracts and/or grants, spreadsheets, technical procedures, or governmental regulations.

Qualifications:

  • Bachelor’s degree in business/accounting required.
  • At least five (5) years related experience required.
  • Designation of CPA preferred.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Shirley Soderman or Alexis Owens, Job #17-084, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or

Housing Operations Coordinator, Cap Hill or Tukwila, WA

Management

posted on May 5, 2017

SEE DETAILS

This position is responsible for overall management of housing portfolio owned, operated and/or managed by Sound Mental Health.  The Coordinator is responsible to promote a “sense of community” among residents, work to solve housing related problems, enforce housing rules and facilitate a responsible and positive environment in the Sound Housing portfolio. The Coordinator maintains a positive attitude in stressful situations and is available to troubleshoot after hours and on weekends.

Essential Functions:

  • Oversee, mentor and coach Sound Housing Services Staff duties are complete and in accordance with SMH policy and procedure.
  • Identify agency and consumer housing needs and resources; assess properties for housing in an effort to increase SMH affordable housing stock opportunities; reporting back to programs and management.
  • Market housing internally and externally to recruit potential applicants. Review applications, manage applicant waitlists, select tenants and process new move-in paperwork efficiently.
  • Perform rent collections; process payment plans issues late notices and evictions as warranted.
  • Working knowledge of HUD 202 and PRAC 811 properties and Tax Credit Properties.
  • Coordinates moving of tenants in and out of units.
  • Maintain electronic and/or hardcopy confidential housing files for each tenant in accordance with funders, regulations and policies.
  • Act as housing liaison between tenant and Landlords responding to calls from Landlords or housing authorities regarding tenant behavior.
  • Appropriately handle housing problems through calls to clinicians, program managers, direct visits, warning letters, landlord tenant notices and evictions as necessary.
  • Inspects units and performs periodic preventative maintenance checks; arrange maintenance/facility requests for housing units, as needed.
  • Establish and maintain positive relationships with community agencies, DSHS personnel, Housing Authorities and other stakeholders.
  • Develops and implements housing policies and procedures.
  • Attend community and housing meetings to network and develop/maintain resource files.
  • Works well with a diverse group of people from a broad variety of social, economic, racial, ethnic and cultural levels including low income persons.
  • Reviews the possibility of mediation and or conciliation and conducts conciliation where possible
  • Assures compliance with state Landlord-Tenant Act; Federal and local fair housing acts and other applicable laws.

Skills:

  • Strong commitment to working on behalf of homeless individuals with a mental illness, substance use disorders and criminal histories.
  • Conduct oneself in a professional manner on behalf of Sound Mental Health
  • Excellent communication skills, both written and verbal.

Qualifications:

  • Bachelor’s degree in business or related field required with five years experience or related health care experience.
  • Experience working in the field of housing is preferred.
  • Experience working with homeless, chemically addicted or similar population is a plus.
  • Must obtain a WA State Agency Affiliated Counselor credential within 30 days of hire
  • WDL, insurable driving record and reliable transportation necessary

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Alexis Owens or Robert Holm, Job #17-082 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or

Coordinator – Child and Family Services, Auburn, WA

Management

posted on April 7, 2017

SEE DETAILS

Full time with full benefits (Auburn) In conjunction with the CFS Program Manager, the CFS Coordinator is responsible to assist in the overall management and administration of the Child and Family Services program; and to ensure that high quality, well-coordinated outpatient and case management services are provided to program clients.  The program coordinator role includes providing direct services; as well as supervision of staff, and program.

Primary Functions:

  • Under the direction of the program manager, assist in developing and maintaining a clinical team able to provide effective, recovery oriented behavioral health treatment services to children, youth and families served by the program.
  • Assist with the hiring, training and supervision of staff.
  • Together with the manager, ensure appropriate and timely disposition of all clients appropriate for outpatient level of care.
  • Assist in coordination of program services and activities.
  • Assist in assurance and delivery of quality, culturally appropriate, clinical services.
  • Ensure clinically sound practice in the program, including support of evidenced based practice fidelity models.
  • Provide clinical and administrative coverage for the program in the absence of the program manager.
  • Provide direct services as appropriate.

Supervisory Responsibilities:

  • Directly supervises employees in program.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include clinical supervision, interviewing, participation in hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualifications:

  • MSW or Master’s degree in social work, psychology, or a counseling related field with experience in direct service required.
  • Supervision experience strongly preferred.
  • Mental Health Professional status required. Must have knowledge and training in designated program area, supervision and administration.
  • Must obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire. WAC designated specialty and/or licensure preferred.  Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Cheri Smith or Alexis Owens, Job #17-068, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or

Director – Business Applications, Seattle, WA

Management

posted on April 7, 2017

SEE DETAILS

Sound Mental Health is seeking a Director of Business Applications to join our team! Sound Mental Health is a non-profit leader in behavioral health services and has been a vital community resource since 1966. SMH provides comprehensive mental health, substance abuse and behavioral health services throughout King County. Our mission is to strengthen our community and improve the lives of our clients by delivering excellent health and human services tailored to meet their needs.

The Director of Business Applications is responsible for development and support of SMH’s business applications, to meet business and policy requirements for 500+ end users across more than 11 on and off network locations.  The Director, Business Applications will provide essential leadership to assist the organization in achieving success in these areas.  Manage and provide direct supervision to the staff in the Business Applications Department.  Provide necessary reporting information to the Chief Technology Officer.

Primary Functions:

  • Provide direct supervision of the Business Applications Department staff and consultants.
  • Directs professional development, team building and coaching programs for department staff
  • Performs staff reviews, payroll recommendations, conducts interviews and makes recommendations for new hires or terminations
  • In collaboration with the CTO ensures the consistency of service for existing applications by developing, maintaining, and enforcing standards, best practices, and procedures.
  • Produces detailed project plans and timelines and responsible for ensuring project success on time, and on budget. Lead project teams as required.
  • Develop work breakdown structures, project tracking and variance reports and project documentation.
  • Participates in business application evaluations and maintains vendor/contractor relationships.
  • In collaboration with the department provide application software support, and development for both custom and off-the-shelf software.
  • Create documentation for business applications and workflows for use of the application.
  • Facilitate communication between staff, management, vendors, contractors and other resources.
  • In partnership with the training team; develop and implement user-training programs.
  • Perform an ongoing analysis of the agency’s use of business applications and assist in ensuring accountability for maximum use of these resources at all agency levels.
  • Participate with the CTO in the development, monitoring and evaluation of the department’s annual budget.

Qualifications:

  • Minimum of 5 years of health information management experience and a clear understanding of health information processes.
  • Bachelor’s degree in related field preferred.
  • Supervisory experience preferred.

Skills:

  • Experience with Microsoft Office, Project Management software, Microsoft SQL.
  • Experience managing IT Applications functions – software development, implementation and support/maintenance services; scope management, timeline, budget, SDLC (Agile, etc.)
  • Knowledge in report creation, SSRS, SQL data queries.
  • Strong customer service orientation and skills.
  • Proven skills negotiating with vendors, contractors, and others.
  • Budget preparation and monitoring experience.
  • Ability to negotiate and defuse conflict.

This position is full time with full benefits.  Salary = DOQ.

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Josh Nelson and Alexis Owens, Job #17-010, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or

Coordinator – Adult Services Metro, Seattle, WA

Management

posted on March 10, 2017

SEE DETAILS

The Coordinator provides clinical supervision to clinical staff in the Adult Services program, under the direction of the Program Manager.  Provides direct comprehensive community support services to adult clients who have a mental illness, assisting them in becoming as independent as possible in the community.  Through the provision of a full range of case management services and service coordination, the Coordinator assists clients in setting and attaining short and long term goals.  The Coordinator also serves as a resource for, and provides leadership to, other team members.

Primary Functions:

  • Assist in the overall management and administration of the program, in conjunction with the Program Manager.
  • Hire, train and supervise staff. Assist in developing and maintaining a clinical team able to provide effective Mental Health Treatment to clients in program.
  • Provide ongoing clinical and administrative supervision to program staff. Monitor and evaluate staff performance.
  • Assist the Program Manager to ensure delivery of quality clinical work in the program. Participate on work teams as directed to maintain clinically sound practice in the program.
  • In conjunction with the Program Manager, ensure appropriate and timely disposition of all clients appropriate for outpatient level of care.
  • Maintain responsibility for timely completion of paperwork and adherence to and compliance with agency and WAC, County and UBH mental health guidelines.
  • Provide direct services as appropriate.
  • Respond to program emergencies as necessary.
  • Develop short and long range plans for the program in conjunction with the Program Manager.

Supervisory Responsibilities:

  • Directly supervises employees in program.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include clinical supervision, interviewing, participation in hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualifications:

  • MSW or Master’s degree in social work, psychology, or a counseling related field with experience in direct service required.
  • Supervision experience strongly preferred.
  • Mental Health Professional status required
  • State licensure (as LMHC, LICSW or LMFT) preferred.
  • Must pass a criminal background check.
  • Must have knowledge and training in designated program area, supervision and administration.
  • Must obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire. WAC designated specialty and/or licensure preferred.  Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Jim Nielson or Alexis Owens, Job #17-052, 1600 E. Olive St., Seattle, WA 98122, or fax to (206) 302-2210, or e-mail to or