The Coaches major responsibilities will include the following: Training and guiding the facilitators with assembling a WISe Wraparound Delivery Team (WDT) for each child or youth served which are represented by guardians/caregivers, mental health professionals, and natural supports and informal supports. The coach will show the importance of working with the Parent and youth Partners in order to ensure a high level of parent participation and voice, and will support the facilitators with guiding the family and child through the “Phases and Activities of the Wraparound Process.” This includes strengths, needs, and cultural discovery, the identification of informal and formal supports and the building of a child and family WDT. The Coach is responsible for ongoing audits of all required paperwork, making sure records are contract compliant and meets all timelines. The documents include Care Plans, Safety plans and Strengths assessment. The Coach will demonstrate and encourage a strength-based office culture, maintaining effective working relationships with the team.
- Provide an advanced level of facilitation and coordination in the implementation of the wraparound process in order to pass the information and skill on to the facilitators.
- Provide structured observation and feedback for staff during all phases of Wraparound, along with a structured feedback tool/process that is linked to specific skills and competencies within the principles and phases of Wraparound/WISe to further develop staff skills.
- Review data outcomes, fidelity assessments, and other forms of feedback to inform individual and group supervision.
- Provide a minimum of three hours per week of supervision to facilitators
- Implement individual professional development plans for facilitators.
- Assist in developing and sustaining effective partnerships with all King County mental health agencies.
- Ensure that the program model is implemented consistent with the Principles and Phases of high fidelity Wraparound and WISe manual and that paperwork reflects the WISe Wraparound model from NWI and the King County contract.
- Participate in the County’s fidelity monitoring and program evaluation activities.
- Attend Community Resource Team (CRT) meetings on a monthly basis.
- Attend bi-monthly coaches meetings with BHO Wraparound specialists.
- Ensure that the team has the support, tools, and training needed to do their job in the most effective and efficient way possible.
- Work with facilitators, and Youth Partners, around implementing individual professional development plans for facilitators and Parent/Youth Partners in order to build and sustain their skills and completing evaluations as required.
- Understand recovery concepts in behavioral health.
- Synthesize and demonstrate recovery concepts in my work at SMH.
- Receives referrals and enters into system, assign as needed.
- Shadows and trains all new facilitators.
- Shadows all facilitators on an ongoing basis.
- Complete review for all team members
- Ongoing chart audits.
- Trains and supports Youth Peers.
Supervisory duties required through fidelity traning
- Knowledge of strength-based family-centered wraparound process.
- Demonstrated understanding of Fidelity Wraparound, including its principles and process elements; working knowledge of the Washington State and King County publicly funded mental health system; extensive knowledge of systems of care values and principles, resiliency and/or recovery models, and evidence-based practices.
- In-depth understanding of facilitation techniques and conflict management techniques.
- Leadership, consensus-building, negotiating and problem-solving skills.
Must be able to work effectively as a team player.
- Maintain standards of ethics, integrity, honesty and confidentiality.
- Creative, critical, and proactive thinking.
- Detailed recordkeeping, planning, and time management.
- Master’s degree or equivalent. Minimum of 5 years working in the mental/behavioral healthcare field. Supervisory experience preferred.
- MHP required.
- The Coach must complete a CANS certification within one month of hire. Must complete the six modules of the WISe Wraparound process within one month of hire.
- Must have a valid Washington State driver’s license, insurable driving record, and reliable transportation.
- Must pass a criminal background check.
Salary = DOQ
Send letter of interest, resume and salary history to: Sound Mental Health, Attn: Jill Thebaut or Alexis Owens, Job #17-210, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to JillT@smh.org or AlexisO@smh.org