Director – Information Technology, Tukwila WA

Management

posted on September 26, 2017

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Full time position with full time benefits (Tukwila). The Director, Information Technology is responsible for development and support of SMH’s technology systems, to include network, server, help desk, support, hardware and technology security.  The Director, Information Technology will provide essential leadership to assist the organization in achieving success in these areas.  Participate in technical research and development to enable continued service growth, performance and stability within the infrastructure.  Manage and provide direct supervision to the staff in the Technology Support Services Department.  Provide necessary reporting information to the Chief Technology Officer.

Essential Functions:

  • Provide direct supervision of the IT Department staff and consultants.
  • Directs professional development, team building and coaching programs for department staff
  • Performs staff reviews, payroll recommendations, conducts interviews and makes recommendations for new hires or terminations
  • Provide for the ongoing design, implementation and management of the organization’s IT network and related systems, such as hardware, peripherals, storage, etc.
  • Provide for the overall security of all IT systems in the organization.
  • Coordinate and support all of the organization’s telecommunication systems – including land based and wireless communications.
  • Provide for the ongoing evaluation of the overall IT network system, performing daily system and network monitoring, verifying the integrity of all systems, resources, and key applications.
  • In conjunction with the IT Project Manager produces detailed project plans and timelines and responsible for ensuring project success on time, and on budget.
  • Own network/help desk support structure and meet Service Level Agreements.
  • Ensure daily data back-up occurs, ensuring all files and servers are successfully backed up, and verify restores as policy dictates.
  • Provide and/or coordinate the IT support necessary for all organizational departments to effectively use necessary IT resources.
  • Develop and maintain an accurate inventory of all company IT equipment.
  • Participates on all hardware and software evaluations and maintains vendor/contractor relationships.
  • Coordinate IT development related projects, including IT system upgrades.
  • Perform an ongoing analysis of the agency’s use of IT resources and assist in ensuring accountability for maximum use of these resources at all agency levels.
  • Assist the CTO in the development and implementation of the agency’s overall IT policies and practices, in accordance with company policy and industry best practices.
  • Contribute to, and maintain, system standards.
  • In coordination with the CTO, ensure that accepted IT principles and practices are utilized in the organization, and that all appropriate county, state, and federal financial IT regulations are met.
  • Develop and recommend IT policies and operating practices for the organization to the CTO.
  • Participate with the CTO in the development, monitoring and evaluation of the department’s annual budget.
  • Facilitate communication between staff, management, vendors, contractors and other resources.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.

Supervisory Responsibilities:

  • Directly supervises employees in the program, and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include supervision, interviewing, participation in hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills:

  • Familiarity with server computer and network hardware.
  • Familiarity with local and wide area network design, implementation, and operation.
  • Familiarity with SaaS, Cloud, and distributed systems architectures.
  • Executes and provides system security, data backups, and recovery testing.
  • Ability to analyze and resolve complex issues, both logical and interpersonal.
  • Effective verbal and written communications skills.
  • Must be able to work evenings and/or weekends as needed.
  • Self-motivator able to work with minimal supervision, independent, cooperative.
  • Experience creating and managing VMware virtual environment.
  • Experience maintaining SQL server.
  • Strong knowledge of networking and security concepts as they apply to HIPAA.
  • Experience with Windows Server 2008 R2 and 2012 R2 is a must.
  • In-depth knowledge of Windows servers including; AD, Exchange, RDS, and MS SQL.
  • Strong background in backup and restore systems, Veeam is a plus.
  • Experience in network administration with Windows services; to include knowledge of TCP/IP, network security, antivirus and anti-spam techniques.
  • VMware, Cisco and Microsoft certifications are a plus.
  • ITIL – Information Technology Service Management.
  • Knowledge of best practices and lessons learned from.

Qualifications:

  • Bachelor’s degree in related field preferred.
  • Supervisory experience required.
  • Minimum of five years of experience with increasing responsibilities in support of information technology, at least four of which are directly in systems administration.
  • The position requires a strong and diverse knowledge base and proven experience in multiple areas of IT management.
  • Experience in a health care setting is desirable, but not required.
  • Must pass a criminal background check.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Josh Nelson or Alexis Owens, Job #17-183, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to or

 

Coordinator – Child and Family Services, Tukwila WA ***$1,500 Sign On Bonus***

Management

posted on September 15, 2017

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Full time position with full time benefits (Tukwila). In conjunction with the CFS Program Manager and Director, the CDVRT Coordinator is responsible for assisting in the overall management and administration of the Children’s Domestic Violence Response Team  and to ensure that high quality, well-coordinated outpatient and case management services are provided to program clients.  The Coordinator role includes providing direct services as well as supervision of staff and program. The Coordinator will assist in fostering and developing the program’s effective collaboration with the DV Advocate agency partners and ensure that children participating in the CDVRT who are identified as needing MH services gain timely access to appropriate care

Essential Functions:

  • Assist in the overall management and administration of the program, in conjunction with the Program Manager and Director.
  • Participate in the hiring, training and supervision of CDVRT staff, relative to their participation in the CDVRT. SMH clinical staff will receive primary clinical supervision from the Program Manager.
  • Assist the Program Manager and Director in developing and maintaining a cross system collaborative team able to provide effective Mental Health Treatment and Domestic Violence Advocacy to children and non-offending parents in the CDVRT program.
  • Assist the Program Manager and Director to ensure delivery of quality clinical work in the program. Participate on work teams as directed to maintain clinically sound practice in the program.
  • In conjunction with the Program Manager, ensure appropriate and timely disposition of all clients referred for mental health services from the CDVRT or DV partners.
  • Maintain responsibility for timely completion of paperwork and adherence to and compliance with agency and WAC, County and best practice mental health guidelines.
  • Ensure the timely and appropriate data collection and reporting as required by contracts/funders.
  • Provide direct services, including TF-CBT as appropriate.
  • Develop short and long range plans for the CDVRT program in conjunction with the Program Manager and Director.
  • Work collaboratively with other systems in joint program development and maintenance.
  • Maintain effective working relationships with other systems and agencies.
  • Understand and apply recovery concepts in behavioral health.
  • Synthesize and demonstrate recovery concepts in behavioral health.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Directly supervises employees in the program, and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Oversees the CDVRT program and provides support to staff in the CDVRT and who are supervised by the Program Manager.
  •  Responsibilities include clinical supervision, interviewing, participation in hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills:

  • Knowledge of a variety of treatment modalities, systems theory and management styles required.
  • Knowledge of mental health and service delivery system and understanding the domestic violence system required in the operation of the CDVRT program and the maintenance of community relations.
  • Must have the ability to work cooperatively with a variety of systems as well as community representatives and parents/caregivers.
  • Prefer some knowledge of outpatient services, brief treatment, collaborative programming with education, community support, crisis intervention, drug and alcohol treatment, and the community in order to provide adequate direction and supervision.
  • Must have working knowledge of the Managed Care system.
  • Must have knowledge and training in designated program area, supervision and administration

Qualifications:

  • MSW or Master’s degree in social work, psychology, or a counseling related field with experience in direct service required.
  • Supervision experience strongly preferred.
  • Experience working with trauma and children impacted by domestic violence strongly preferred.
  • Mental Health Professional status required.
  • State licensure (LMHC, LICSW or LMFT) or eligibility for licensure required. Must obtain active WA credential within the first 60 days of hire.
  • Must have a valid Washington State driver’s license, insurable driving record, and reliable transportation.
  • Must pass a criminal background check.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Dennis Marceron or Alexis Owens, Job #17-170, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to DennismA@smh.org or AlexisO@smh.org

 

Full time position with full time benefits (Auburn). In conjunction with the CFS Program Manager and Director, the CDVRT Coordinator is responsible for assisting in the overall management and administration of the Children’s Domestic Violence Response Team  and to ensure that high quality, well-coordinated outpatient and case management services are provided to program clients.  The Coordinator role includes providing direct services as well as supervision of staff and program. The Coordinator will assist in fostering and developing the program’s effective collaboration with the DV Advocate agency partners and ensure that children participating in the CDVRT who are identified as needing MH services gain timely access to appropriate care.

Essential Functions:

  • Assist in the overall management and administration of the program, in conjunction with the Program Manager and Director.
  • Participate in the hiring, training and supervision of CDVRT staff, relative to their participation in the CDVRT. SMH clinical staff will receive primary clinical supervision from the Program Manager.
  • Assist the Program Manager and Director in developing and maintaining a cross system collaborative team able to provide effective Mental Health Treatment and Domestic Violence Advocacy to children and non-offending parents in the CDVRT program.
  • Assist the Program Manager and Director to ensure delivery of quality clinical work in the program. Participate on work teams as directed to maintain clinically sound practice in the program.
  • In conjunction with the Program Manager, ensure appropriate and timely disposition of all clients referred for mental health services from the CDVRT or DV partners.
  • Maintain responsibility for timely completion of paperwork and adherence to and compliance with agency and WAC, County and best practice mental health guidelines.
  • Ensure the timely and appropriate data collection and reporting as required by contracts/funders.
  • Provide direct services, including TF-CBT as appropriate.
  • Develop short and long range plans for the CDVRT program in conjunction with the Program Manager and Director.
  • Work collaboratively with other systems in joint program development and maintenance.
  • Maintain effective working relationships with other systems and agencies.
  • Understand and apply recovery concepts in behavioral health.
  • Synthesize and demonstrate recovery concepts in behavioral health.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Directly supervises employees in the program, and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Oversees the CDVRT program and provides support to staff in the CDVRT and who are supervised by the Program Manager.
  •  Responsibilities include clinical supervision, interviewing, participation in hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills:

  • Knowledge of a variety of treatment modalities, systems theory and management styles required.
  • Knowledge of mental health and service delivery system and understanding the domestic violence system required in the operation of the CDVRT program and the maintenance of community relations.
  • Must have the ability to work cooperatively with a variety of systems as well as community representatives and parents/caregivers.
  • Prefer some knowledge of outpatient services, brief treatment, collaborative programming with education, community support, crisis intervention, drug and alcohol treatment, and the community in order to provide adequate direction and supervision.
  • Must have working knowledge of the Managed Care system.
  • Must have knowledge and training in designated program area, supervision and administration

Qualifications:

  • MSW or Master’s degree in social work, psychology, or a counseling related field with experience in direct service required.
  • Supervision experience strongly preferred.
  • Experience working with trauma and children impacted by domestic violence strongly preferred.
  • Mental Health Professional status required.
  • State licensure (LMHC, LICSW or LMFT) or eligibility for licensure required. Must obtain active WA credential within the first 60 days of hire.
  • Must have a valid Washington State driver’s license, insurable driving record, and reliable transportation.
  • Must pass a criminal background check.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Mental Health, Attn: Cheri Smith or Alexis Owens, Job #17-134, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to CheriS@smh.org or